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Privacy Policy

Our Privacy Policy explains how we handle and safeguard your personal information, and how we uphold your fundamental rights in an increasingly data-driven world.

Revised: Jan 13, 2024

  • Information Collection

    We collect personal information that you voluntarily disclose when registering on the Services, expressing interest in obtaining information about us or our products and services, participating in activities on the Services, or contacting us.

    Personal Information Provided by You

    The nature of the personal information collected depends on the context of your interactions with us and the Services, your choices, and the products and features you utilize. Such information may encompass:

    • Names
    • Email addresses
    • Usernames
    • Passwords
    • Contact preferences
    • Contact or authentication data

    Sensitive Information

    We expressly refrain from processing sensitive information.

    Payment Data

    In instances where you engage in financial transactions, we may collect data essential for payment processing, such as your payment instrument number. It is imperative that all personal information provided to us remains accurate, complete, and true, with any modifications promptly communicated to us.

    Automatically Collected Information

    We automatically gather specific information during your use of the Services, aimed at maintaining operational security and functionality, as well as for internal analytics and reporting purposes. While this information does not disclose your specific identity, it may include device and usage details, such as:

    • IP address
    • Browser and device characteristics
    • Operating system
    • Language preferences
    • Referring URLs
    • Device name
    • Country and location
    • Usage patterns and technical information related to your interaction with our Services

    To achieve this, we employ cookies and analogous technologies.

    Information Collected Includes:

    Log and Usage Data

    Service-related, diagnostic, usage, and performance information are automatically collected by our servers. This log data may encompass IP addresses, device details, browser types and settings, as well as activity within the Services, such as date/time stamps, viewed pages and files, searches, and other user actions.

    Device Data

    We collect device-related information, including IP addresses (or proxy servers), device and application identification numbers, location, browser types, hardware models, Internet service provider details, mobile carrier information, operating systems, and system configurations.

  • Information Processing

    We undertake the processing of your personal information for various purposes, contingent upon your interactions with our Services. These include:

    • Facilitating Account Creation and Authentication: We process your information to enable the creation and authentication of your account, ensuring its proper functioning.

    • Delivery and Facilitation of Services: Your information is processed to deliver and facilitate the requested services to you.

    • Response to User Inquiries and Support Offerings: Processing of your information is conducted to address user inquiries and provide support to resolve any potential issues related to the requested services.

    • Administrative Information Transmission: Your information is processed for the transmission of administrative details regarding our products and services, alterations to our terms and policies, and other relevant information.

    • Order Fulfillment and Management: Processing is carried out to fulfill and manage orders, including payments, returns, and exchanges made through the Services.

    • Protection of Individual Vital Interests: Information processing may occur when necessary to safeguard or protect an individual's vital interests, such as preventing harm.

  • Sharing of Personal Information

    We may find it imperative to share your personal information under the following circumstances:

    • Business Transfers: Information sharing or transfer may take place in conjunction with, or during negotiations involving, any merger, sale of company assets, financing, or acquisition of all or a part of our business by another entity.
  • Use of Cookies and Tracking Technologies

    We employ cookies and analogous tracking technologies to access or store information. Comprehensive details regarding the utilization of such technologies and options to reject specific cookies are outlined in our Cookie Notice.

  • Retention of Information

    We retain your personal information only for the duration necessary for the purposes delineated in this privacy notice, unless a longer retention period is mandated or allowed by law, such as for tax, accounting, or other legal requirements. No provision in this notice necessitates retaining your personal information beyond the period during which users maintain an account with us.

    Upon the cessation of any ongoing legitimate business need to process your personal information, we will either delete or anonymize said information. In cases where deletion or anonymization is unattainable (e.g., due to personal information being stored in backup archives), we will securely preserve your personal information, isolating it from further processing until eventual deletion becomes feasible.

  • Information Security Measures

    We have instituted appropriate and rational technical and organizational security measures crafted to safeguard the processing of any personal information. Despite our comprehensive safeguards and diligent efforts, it is important to note that no electronic transmission over the Internet or information storage technology can be guaranteed as 100% secure. Therefore, we cannot make assurances that hackers, cybercriminals, or other unauthorized third parties will be incapable of circumventing our security measures and improperly collecting, accessing, stealing, or modifying your information.

    While we commit to our utmost to protect your personal information, the transmission of such information to and from our Services is undertaken at your own risk. Access to the Services should be restricted to secure environments.

  • Information Collection from Minors

    We do not knowingly solicit data from or market to individuals under the age of 18. By utilizing the Services, you assert that you are at least 18 years old or, in the case of a minor, that you are the parent or guardian providing consent for the minor's use of the Services. In the event that we become aware of the collection of personal information from users under the age of 18, we will deactivate the account and take reasonable measures to expeditiously erase such data from our records. If you become aware of any data collected from individuals under the age of 18, kindly contact us at support@trustify.biz.

  • Privacy Rights

    In specific regions, such as the EEA, UK, and Canada, you are entitled to certain rights under applicable data protection laws. These rights may encompass:

    • The right to request access to and obtain a copy of your personal information.
    • The right to request rectification or erasure of your personal information.
    • The right to restrict the processing of your personal information.
    • The right to data portability, where applicable.
    • In certain circumstances, the right to object to the processing of your personal information.

    Requests related to these rights can be submitted by contacting us using the details provided in the Contacting Us About This Notice section below.

    We will evaluate and act upon any such requests in compliance with applicable data protection laws.

    Complaints and Authorities

    If you are situated in the EEA or UK and believe that your personal information is being processed unlawfully, you have the right to file a complaint with your local data protection supervisory authority. Contact details for these authorities can be found here. For individuals in Switzerland, relevant contact details are available here.

    If we rely on your consent for the processing of your personal information, whether express or implied according to applicable law, you have the right to withdraw your consent at any time. This can be done by contacting us using the details provided in the Contacting Us About This Notice section below or by updating your preferences.

    It is important to note that withdrawing consent will not affect the lawfulness of processing conducted before the withdrawal. Additionally, where permitted by applicable law, it will not impact the processing of your personal information carried out based on lawful processing grounds other than consent.

    Opting Out of Marketing Communications

    You have the option to unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send or by contacting us using the details in the Contacting Us About This Notice section below. While you will be removed from marketing lists, communication may still occur for essential service-related matters.

    Account Information

    Should you wish to review, modify, or terminate the information in your account, you can:

    • Contact us using the provided contact information.

    Upon a request to terminate your account, we will deactivate or delete it along with the associated information from our active databases. However, some information may be retained to prevent fraud, address issues, assist in investigations, enforce legal terms, and comply with applicable legal requirements.

    Cookies and Similar Technologies

    Most web browsers are configured to accept cookies by default. If preferred, you can typically adjust your browser settings to remove or reject cookies. It is important to note that such actions may impact certain features or services within our Services.

    For inquiries or comments regarding your privacy rights, please email us at support@trustify.biz.

  • Controls for Do-Not-Track

    The majority of web browsers, certain mobile operating systems, and mobile applications incorporate a Do-Not-Track ( "DNT" ) feature or setting that users can activate to convey their privacy preference, signaling a desire not to have data pertaining to online browsing activities monitored and collected. Currently, no standardized technology protocol for recognizing and implementing DNT signals has been conclusively established. Consequently, we presently do not respond to DNT browser signals or any other automated mechanism that communicates your choice to avoid online tracking. In the event that a standard for online tracking is adopted, necessitating our adherence in the future, we commit to informing you of such practices in a revised version of this privacy notice.

  • Updates to this Notice

    This privacy notice is subject to periodic updates. The revised version will be identified by an updated "Revised" date, becoming effective as soon as it is made accessible. In the event of substantial alterations to this privacy notice, we may notify you either through prominently posted notices or direct notifications. We encourage you to regularly review this privacy notice to stay informed about how we safeguard your information.

  • Contacting Us About This Notice

    For inquiries or comments concerning this notice, please reach out to us via email at support@trustify.biz or visit our Contact page.

  • Review, Update, or Deletion of Collected Data

    In accordance with the applicable laws of your country, you may possess the right to request access to, modification of, or deletion of the personal information we collect from you. To initiate a request for reviewing, updating, or deleting your personal information, kindly submit a request form by clicking here.